Who We Are

Happyness Homes
Herbert House, 27/29 The Broadway, Southall, Middlesex UB1 1JY
E-mail: contact@sscgroup.org

Happyness Homes is a business name of SwissCorp Limited.
Registered Office as above.
Registered in England No: 02296867.

For the purposes of data protection law, SwissCorp Limited is responsible for the personal information collected through this website and related property services.

Information We May Collect

We may collect personal information when you:

• Contact us through the website
• Submit an enquiry form
• Request information about a property
• Communicate with us by email, phone, or WhatsApp
• Apply for or enquire about a tenancy
• Report a maintenance issue
• Use our website or online services

The information we may collect includes:

• Name
• Contact number
• Email address
• Address or property details
• Enquiry details
• Tenancy-related information
• Identification or referencing information, where required
• Communication history
• Website usage information

How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Arrange property viewings
• Manage tenancy-related communication
• Process tenancy applications
• Carry out tenant referencing, where applicable
• Manage maintenance requests
• Provide property management services
• Keep records for legal, accounting, and business purposes
• Improve our website and services
• Comply with legal and regulatory obligations

Legal Basis for Using Your Information

We may process your information where:

• You have given consent
• It is necessary to respond to your enquiry
• It is necessary for a contract or proposed contract
• It is required for legal compliance
• It is necessary for our legitimate business interests, provided your rights are not overridden

Sharing Your Information

We may share your information with relevant third parties where necessary, including:

• Landlords or property owners
• Contractors and maintenance providers
• Referencing agencies
• Professional advisers
• IT and website service providers
• Legal, accounting, or compliance advisers
• Government, regulatory, or law enforcement authorities where required

We do not sell your personal information.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purpose it was collected, including legal, accounting, regulatory, and business record requirements.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

Your Rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete certain information
• Object to certain processing
• Ask us to restrict processing
• Request a copy of your data
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at:

contact@sscgroup.org

Complaints About Data Protection

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.

You may also have the right to contact the UK Information Commissioner’s Office.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on this page.

Contact Us

Happyness Homes
Herbert House, 27/29 The Broadway, Southall, Middlesex UB1 1JY
E-mail: contact@sscgroup.org